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casino report planet 7 -When asked to provide evidence of a breach of terms, the casino hadn't responded, thus this complaint is ruled for the customer. I decided to play this game because it has http: Rechtswidrige Inhalte waren zum Zeitpunkt der Verlinkung nicht erkennbar. They asked the casino's support for help and were promised that the representative of the casino would delete the old account. Ihnen steht ein Widerspruchsrecht zu gegen die Bildung dieser Nutzerprofile, wobei Sie sich zur Ausübung dessen an Google richten müssen. The player doesn't understand why he was able to make a deposit and play if he was from country restricted. So können wir Ihnen besser die betreffende Sprache der Webseite , des Kundendienstes und des Live Chats anzeigen, die auch vom Casino gesprochen werden. Kreativ, individuell und kostenbewusst. This is a game slots online free casino free game book of ra Microgaming software and it is pretty awesome, at least for me.
I have been waiting on a withdraw since may they keep giving me the run around, asking to reverify information 3 and 4 times.
After giving all the information numerous times still nothing. I have playing at Planet7 since March. I am afraid that this casino is a scam. How can I get my money?
How do i get my winnings? Weird thing about that was they were always willing to accept all my hundreds of dollars in deposits! Next, they disconnected me from their casino.
I never cashed out any money from any of them. I am having a hard time receiving the money I won at planet 7. My payout was approved on September 4th.
Their policy states payment will be sent within 7 business days after approval. They keep giving me the run-around or keep telling me it will take longer.
I had this same problem with my first withdrawal last year in September. They never answer the phones. The only way you can contact them is through chat.
So many people are having this same problem with them. I later found out this casino was blacklisted. I have screenshots of the chat conversations I had for proof.
This casino is a fraud and need to be shut down. I received my payout check 2 months ago and it has not yet been paid. I hit a jackpot of in feb.
I filed verfaction forms and was informed they have all proper forms. Im allowed payouts in payments of They have approved about and the rest still pending.
Ive called several times. Cant get a straight answer. Have texed live agent every week. All my approved amounts will be paid.
I just want my money. Same issues as everybody here. This is November 4 and they continue to say it is in finance and waiting for a processor to send it.
I am now pretty discouraged about getting paid at all. I have sent in all documents and they have confirmed them all. I have all chat transcripts and screenshots to prove each withdraw request, approval, as well as terms and conditions.
Cashed out over two weeks been contacting every other day with my ref number etc.. Log on and they put all the winnings back in so cashed out again.
But it one time have I had an email response n live chat seems to be getting no where. Can I get an attorney to resolve this matter.
I signed up to Planet7oz casino last month and claimed a welcome bonus. I decided to cut my losses and continue playing on. I contacted live support and was notified my access to the casino had been revoked at their discretion without any explanation as to why and the person immediately left the chat.
I tried again with 3 more customer support people and was met with the same automated message and immediate termination of chat.
I had not done anything wrong, nor have I had my money reimbursed. I have sent Planet7Oz multiple emails over the last 3 weeks, in regards to cashing out, having my documents verified and again today in relation to this issue.
Below is an example of the first live chat:. Chat started on 11 Nov , Hello, I was logged out mid-game and now I have a message saying I am not allowed to log in Welcome to Customer Support.
While we take a moment to assign the best agent to assist your needs, can you provide your username and phone number so we can locate your account?
Hello, Welcome to Online casino. Please allow me to check your account, Thank you. I am sorry to inform you that your casino access has been revoked.
The decision is, unfortunately, non-reversible. Any casino account can be closed based solely on our discretion as part of our policies to ensure game fairness, the safekeeping of company assets, and our third-party processors.
Your understanding is appreciated. I made a fair deposit with bonus. I played for a few days on and off.
I followed through with emailing all of the requested identification verification documents that Planet 7 requested.
After 1 week, I still had not heard anything. Reached out to the casino via live chat. They informed me they still needed another copy of my credit card, even though they failed to inform me on their own.
I sent the document again. One month passed, not another word. I reached out again via live chat. They tell me the withdrawal has been sent to another department and that anyone at live chat would not be able to help me at tghis point.
They gave me an email address to try to follow up with the process. So far I have emailed this address 4 times, with absolutely no response.
I did play that but after my play throuh had been played. Continually tell me they have received all documentation for withdrawing funds, when I make inquiries, I am told they do not have my documents, and i have sent them to the wrong email address, I then send again and another person on live chat tells me the other email is incorrect, I am constantly being played.
Each time, after about a week or so, the withdrawals reappear in my balance. I just want Planet7 to pay me as I paid to play with them!!!
They took my money so they need to pay up!! They never paymed me either. Sent emails and never got a response. I finally just gave up on ever getting payed.
Hi, first of thank you for hearing my case. Right away I have the system replying I will be notify within the next 2 business days.
Well so I resend all my documents which the same one that I already did the first time. This was on Feb 7, Again the system told me I will be notify within 2 business day.
Once more I did not hear back for 5 business day I contacted customer live support then they told me my doc still incomplete.
So I escalate the issue to the documents department and finally they approve it in 7 days. Oh and by the way I requested bitcoin withdrawal.
Yesterday I signed in to check on the status and suddenly they told me I requested a check withdraw. I contacted the live support and asked them to fix the issue and I also provide them with my crypto address for the 4th time I provided them with it.
They told me just be patient and they assured me the payout is coming. And today feb the 27th I tried to log in this morning all the sudden they locked me out of my account saying I have duplicate account with them, This is the one and only account I had with them.
I have all the proof and all the chat transcript or documents saved if needed. Thank you for helping in this matter.
I played the free spins and kept playing. I decided to see if I could withdraw my winnings. They told me I had the wrong info for a wire transfer which that went on for awhile.
This group is part of two subsets of the old Virtual group that have gone to great lengths to correct the previously poor reputation this group deservedly earned.
Due to their Not Recommended status we did not feel comfortable sending a review to any of the venues that previously made up the Virtual group.
The history of the various casino properties involved with the Virtual group is a long and negative one that focuses on a failure to pay players and where they did, payment taking excessive time.
The latter of these issues certainly persists today. Before we would consider changing our stance on these casinos, the complaint volume would have to drop considerably and no further negative behaviour would have to take place in the next three years.
Unfortunately, during , a large number of slow payment issue again began to crop up across this group. While the groups representatives have been very cooperative and the majority of issues do appear to get resolved, until such time as there is a significant drop off in these types of issues we can't justify changing the status of this group.
For references see Virtual Group Player Issues. You can see the latest updates to Planet 7 casino's terms and conditions here.
To find out how our bonus ratings are calculated see Bonus Rating System. Sticky - Can never be withdrawn.
At the time of your first withdrawal the bonus will be removed from your account. Due to their Not Recommended status we have not tested the withdrawal time at the any of the casinos in the Ace Revenue or Gambling Wages group.
Due to the massive quantity of complaints related to slow payments from these groups, we believe withdrawals will take a minimum of 2 months.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here. Planet 7 casino use RealTime Gaming software for both their download and instant casino.
Planet 7 does not accept players from the following countries: I hate to have to do this but Ive been playing at Planet 7 Casino for a while, won a little money and made a withdraw over a month and a half ago.
After I had made the withdraw I waited for 2 weeks and heard nothing from them until I emailed them asking why I never received an email saying I was approved or that my winning have been mailed.
So I sent it in again then they said my winnings would be sent to me in 10 to 20 business days. Well, it has been well over 10 to 20 business days since then and I still have not received my winnings or even so much as gotten a tracking number like I was told would be emailed to me.
Yet I still gets sales calls, text messages and emails from them asking me to spend more money at their casino… well, I cannot and will not spend another dime with them until I receive my winnings.
I cannot willingly bet my hard earned money knowing that they refuse to pay their winners. I feel cheated and scammed. I would really appreciate it if you guys can give some help with me this problem.
Thank you for your time. We contacted Planet 7 Casino and they explained to us that they are experiencing some payout delays. After contacting the casino the player was paid his winnings….
I just received my payment!
Report planet 7 casino -Casino accused them of duplicate account and numerous bonus claims. Wir arbeiten unter Umständen mit Werbepartnern zusammen, die uns helfen, unser Internetangebot für Sie interessanter zu gestalten. This allows a minimum bet of 40 coins a spin, and a maximum bet of 1, coins a spin. Auch Werbeagenturen schätzen unsere Erfahrung und die Kompetenz im Bereich der Bewegtbildkommunikation. The payment method he used didn't work for him so he asked the support to change it for him. Den Grundstein für seine Laufbahn in der Filmproduktion legte er mit einem Studium an der renommierten Filmakademie Baden-Württemberg wo er im Anschluss als Herstellungsleiter tätig war. No way, knowing how difficult it would be get a win from just 5 paylines. Unzureichende Beweise von Seiten des Casinos. When he updated the process to the finance team, he was informed they are still processing his payment and are looking for a way to deliver the payment to him and as soon as they will receive a confirmation number, they will inform him so he can track the payment. In unserem Auftrag wird Google diese Informationen benutzen, um Ihre Nutzung der Website auszuwerten, um Reports über die Websiteaktivitäten zusammenzustellen und um weitere mit der Websitenutzung und der Internetnutzung verbundene Dienstleistungen uns gegenüber zu erbringen. The casino explained this by the fact that in the conditions it is written that the player cannot withdraw more than if he won with loyal points. Downloads und Kopien dieser Seite sind nur für den privaten, nicht kommerziellen Gebrauch gestattet. Just online casino slot machines automatenspiele book of ra me, you'll probably end up chasing a wild goose. Persistente Cookies werden automatisiert nach einer vorgegebenen Dauer gelöscht, die sich je nach Cookie unterscheiden kann. This means that there aren't any wild symbols or scatter online casino no deposit bonus keep winnings sizzling hot online spielen gratis ohne anmeldung to confuse things. Google Analytics verwendet sog. Kunden — Agenturen — Marken. After the player made a deposit, he was credited with a bonus and he accordingly continued to play. As computers have advanced, so have the quality of casinos.
Report Planet 7 Casino VideoPlanet 7 Casino Video Review Because of this, all of my winnings were stripped. Never did receive my winnings.?? Their silence tells us that there are most likely serious processing portugal vs hungary going with their payment processors. Hope you can help, Thank you. Sorry to say they are a hannes wolf bvb casino and have been on our Blacklist for quite sometime. Would like the courtesy of receiving my winnings of Thanks for a response! I requested a withdraw for my winnings and it was approved on April 10th and as of today I still have not received my payout. Please enter your name here. I won every week in October and still have not been paid I have contacted them every. I do not have a printer or scanner. Save yourself the hassle and go somewhere else. They are full of false eurovision 2019 halbfinale and false advertisement. They may be separate symbols but in execution they act as one. Wir behalten uns allerdings vor, die Ni no kuni casino rang a nachträglich zu überprüfen, sollten konkrete Anhaltspunkte auf eine rechtswidrige Nutzung hinweisen. Search Products Search for: Issue Report Full Screen. They asked the casino's support for help and were promised that the representative of the casino would delete the old account.
Live chat disconnects me in the middle of our conversations. They are giving me the runaround now. I had no idea they were blacklisted. I sent in all of the documents requested and the next day they had denied my withdrawal and co-mingled all of the bonus and legitimate withdrawals back onto my account.
The denial email stated to contact the Live chat to see why it was denied, so I did and they stated that some documents was missing.
I asked for 2 hours spoke with Windsor who either could not or would not inform me why my withdrawal was not being process. Spoke with his supervisor Jac Sparrow and he could not tell me what dilocuments was missing.
Asked me to resubmit them. So I did to thedocuments planet7 mail. This casino is using stalling tactics when it comes to paying out their customers in the hopes that the customer will play the money.
Can you please investigate how they are taking advantage of all of their clients including me. Hi again, I made a withdrawal request on Nov.
I have contacted them many times by live chat to find out when I will receive a check. All they can tell me is that I will receive an email with a fedex tracking number when they send the check.
I requested a payout of usd 4 months ago and I keep getting the run around. Every time I contact customer service I feel like they never have a clue whas going on,or one person says one thing and the other says something else.
First they told me that I needed to fill out an authorization for , copy of my ID and a picture of the card I used. I did all that and then they tell me that because it was bonus play credit I used.
Then more then two months passes and I try longing into my account but it gave me an error message of wrong password. Ok I reset it sends me a link I follow directions wrote the temp password and had successfully reset the password.
Right after it tells me again wrong password. I did this like five times. Kept emailing my complaints and finally live chatted and now they wanted a bill sent along with prior author form ID the picture of the card I used with proof of address from a bill.
When you make a deposit,you only have to give your normal banking info. When I tried to withdrawal my winnings, they wanted me to mail them my social security ,my bank account number and info,as well as other personal info.
I wish I knew about this site before I signed up on their site. Never did receive my winnings.??
I have been live chatting with them back and forth and being lied to time after time. They asked me to wait first business days.
Then again wait business days. I could on and on…. I give them the upmost respect. They are full of false promises and false advertisement. As promised Planet 7.
Would like the courtesy of receiving my winnings of I had deposited money into Planet 7. I had to write to them first asking about my winnings, on which they informed me of the paperwork I had to fill out.
I am still waiting for my winnings and have contacted them several times in the interim to no avail. I most recently received a response to an online inquiry stating that due to my location, they were not able to send a check to me…what the hell is that?
Another sneaky way of not giving me my money. I want to know how to go further into this investigation and how to proceed in getting my money from the winnings or getting my deposits back.
I have never received and have spoken, sent emails and left messages inquiring as to when I would receive it. I have numerous emails that state it is escalated, they are working on it and so on.
I have been very accepting and polite in my inquires because each time I am told it will go out in about 7 days, but never happened.
I am very disappointed in that I played, made numerous deposits and am lucky to win and they cannot honor that, in which I have told them. To treat a player this way just is not right.
We play to win and if you do, they should honor that. Hope you can help, Thank you. I waited all the days they asked, yet still not payed. This place is a scam!!!!
All the emails are coming back , not able to deliver, did chat with a person and so called manager, who told me to send a copy of my credit card, back and front, which I denied to do, cause of ID theft.
Then he telling me, I could cover my 3 digit security code. They are quick to take your money,but when it comes to payouts, a copy of your drivers license and copy of one of your utlility bills should be enough, to confirm your identity.
Is this Casino to trust, cause all the reviews say, people are waiting for months and might get their wins or not.!
One could just as well throw your hard earned money out of the window or what? First they let me wait over a month and several complaints to tell me to update my paperwork and info.
After I did this I waited more time and several more contacts and promises it was on the way. Then promised to expedite. Do you know what else Imcan do?
I am in the same situation. I have accounts in planet 7, royal ace, silver oaks and captain jacks. They are all sister casinos.
They only tell you that so while you are waiting for your money, you can still continue playing with them… But you will never see your winnings.
At first I thought someone hit it. So I went into my silver oaks account to play , to find out… The , jackpot was in silver oaks. So really those jackpots are just jumping from one website to another making players think that someone had won.
But really no one really won it. Just keep it in mind if you are a slot player. If anyone knows how we can get our money back and what actions to take to get rid of all these scamming casinos… Please post and let me know.
Im tired of the run around and need in touch with finance department. Terrible experience and will never refer anyone here. I thought all on line casinos were created equal , boy was I wrong.
I thought there was some type of commission that oversaw them, boy was I wrong. Bottom line finally got all the required paperwork in..
I usually play at winaday or Lincoln and they are excellent. I requested a withdraw for my winnings and it was approved on April 10th and as of today I still have not received my payout.
Every time i contact them I get the run around but after over 2 months I am getting very frustrated because I won the money and still no payment.
That is when I found out I had to print out, sign, scan and email the form back. I do not have a printer or scanner. Then I found out I also had to copy, scan and email back both sides of my credit card, and my driver license!
So it is easy to put money in, very difficult to get money out. Ive been playing at planet 7 for well over a year now, have had fun, have won but usually play thru any winnings.
It was approved 3 days later and has been almost a month now with no straight answers, all I am being told is it will come as soon as possible.
Ive contacted support numerous times and told to just be patient, I dont know what else to do, now Ive read all over the internet that they dont pay, very frustrating, any help would be much appreciated.
I cannot get a answer on when I will get paid. They keep giving me the runaround. I think this casino is a scam. I have been waiting on a withdraw since may they keep giving me the run around, asking to reverify information 3 and 4 times.
After giving all the information numerous times still nothing. I have playing at Planet7 since March. I am afraid that this casino is a scam.
How can I get my money? Maximum Withdrawal -2 - You can withdraw a maximum of 10x the bonus. Minimum Withdrawal - None listed.
Maximum Withdrawal - None listed. Email Testing Record December - No Response December - 6 hours 38 minutes June - 11 hours 08 minutes November - 8 hours 15 minutes June - No Response December - 20 hours 36 minutes August - 12 minutes.
Planet 7 casino do not display any licensing information. Toll Free Fax: Complaints Planet7 — Withdraw denied Found for the Casino.
Planet7 — withdraw Resolved. Planet7 — Withdrawal problems Resolved. Planet7 — payout check not verifiable Unresolved.
Planet7 — Refuse to pay me Found for the Casino. Planet7 — Almost 90 day no pay Resolved. Planet 7 — Delayed Payments Resolved. Planet7 — Casino owes me 27, Planet7 — Pending withdrawal Found for the Casino.
Planet7 — Non Payment of Winnings Resolved. Planet7 — Delayed or no payment Resolved. Planet7 — non payment Resolved. After contacting the casino the player was paid his winnings….
I just received my payment! Wow, I sicked you guys on them then they paid right away hahaha! Thank you so much for all your help! Can you provide me with a link so I can leave a testimonial on your website?
Its the least I can do. I am having the same problem. However, I can assure you will receive your winnings.
Anyway, I just ran across this while trying to see if there are other suckers out there like me, and figured I would share my experience.
I feel totally ripped off, and remarkably stupid for being so gullible. Save my name, email, and website in this browser for the next time I comment.
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